VehRosterSupport
Updated: 2026-10-30
Help with your VehRoster account, fleet and subscription.
DonchevApps
Jeleznik 21, Stara Zagora, Bulgaria
Before contacting us
Include the app version, phone model and steps that reproduce the problem. Hide customer information before attaching a screenshot. Never send passwords, sign-in codes, full card details or private keys.
I paid in the app. Do I pay for the website too?
No. Sign in with the same VehRoster email and select “Check access”. On a new phone, use “Restore purchases” with the store account used for the original purchase.
How do I cancel a subscription?
Cancel in the store where you made the purchase. Signing out, uninstalling the app or requesting account deletion does not automatically cancel the subscription.
A vehicle is missing from my website.
Check that the website is published and the vehicle is included in its public catalogue. Hidden and archived vehicles are not displayed.
Notifications or calendar events are missing.
Allow notifications in your phone settings. Check the app’s Google Calendar connection and the fleet time zone. Connect the calendar separately for each account that should receive events.
I have a question about a vehicle rental.
Contact the fleet operator using its published phone number. VehRoster provides the software; the operator confirms the rental, price and conditions.